TERMS AND CONDITIONS

Booking Procedure

Minimum age is 18.
After receiving this form duly filled and a deposit of €100, CPTI will confirm the booking. only after confirmation of registration form students will be able to start paying courses fees.
Confirmation letters for visa purposes require a deposit of €1.000,00

Changes of Program

If only one student is placed at a given level the course will be
replaced as follows:
Group 3 lessons/day---> Individual 2 lessons/day
Workshop 2 lessons/day---> Individual 1 lesson/day

IMPORTANT NOTICE

On Public Holidays Group and Group+Workshop Course lessons will not take place and will not be recovered. Individual Courses lessons will take place or will be recovered.

Public Holidays 2023

April 7/May 1/June 8/August 15/September 7 (Faro) / October 5/ November 1/ December 8, 25

Public Holidays 2024

January 1/March 29/April 25/May 30/June 10/August 15/November 1/December 25

Payments

Final payment of courses and other services must be done before start of the course, in cash, by bank transfer or Visa/Mastercard.
When paying by bank transfer, please send a copy of the Bank Transfer Form stating name of student, course dates and location.

Cancellation Fees

Prior to 2 weeks of starting date: no cancellation fee From 2 weeks to prior Friday: €150,00 No show/after arrival: 1 week of course + 1 week accommodation

Missed Lessons/Minimum Attendance

Missed group lessons cannot be recovered or refunded. Individual lessons can be rescheduled with 24h notice.
Students must achieve a minimum of 80% attendance to be eligible to sit for the end- of-level test.

Insurance

CPTI will not accept any liability for loss, damage or injury of any kind, incurred in whatever way. Students are invited to take out comprehensive personal insurance (health and liability).

CPTI's Course Fees Include

Tuition. Assessment test. Internet access. Teaching materials Grading and final tests. Audiovisual and multimedia facilities Certificate/Diploma. Cultural and extra-curricular activities (except for dinners)

WHO WE ARE?

CROWN PROFESSIONAL TRAINING INSTITUTE, collective person no.518052257, with a registered office at Rua cidade de bolama n17, CV / DTO 1800-079, Olivias, hereby represented by D.Singh Saini, empowered for the act, hereinafter referred to as the First Contrahent or CROWN PROFESSIONAL TRAINING INSTITUTE.

WHY DO WE PROCESS YOUR INFORMATION?

CPTI will only process your personal data when: 1. It has obtained your consent to process your personal data for specific, explicit and legitimate purposes; and/or 2. It is necessary to comply with legal obligations applicable.

FOR WHAT PURPOSE DO WE PROCESS YOUR INFORMATION?

When you fill this application form, your data, such as your name, email address, telephone number or address, is collected by CPTI and processed in order to respond to your questions and requests, or to provide information.
If you provide your contacts, CPTI may contact you for marketing purposes relating to its services, provided you have consented to the processing of your personal data for this purpose. If you do consent, you will receive marketing communications by email.
However, you may object to this data processing at any time.
The personal data you provide us may also be processed for the purposes indicated at the time the data are collected.
Your consent is essential for PC to be able to process your personal data for the purposes described above.

HOW LONG DO WE STORE YOUR INFORMATION?

Our policy is to store your data only for the period necessary to fulfil the purposes for which they were collected. However, in certain cases, we may store the data for longer periods when required by law.

WHAT ARE MY RIGHTS?

At any time, you may:
1. Have access to the information.
2. Ask for the correction of the information if it is inaccurate or incomplete
3. Ask for the erasure of your personal data As the data subject, you have the right to ask CPTI to erase your data without undue delay, and CPTI is required to erase your data without undue delay for any of the following reasons:
a) The personal data is no longer necessary for the purpose for which it was collected or processed;
b) You withdrew your consent to the data processing (in cases in which the processing is based on consent) and there is no other ground for the processing in question;
c) You object to the processing and there are no overriding legitimate interests that justify their processing.
4. Ask for restriction of processing of your personal data.
As data subject, you have the right to ask PC to restrict the processing of your data when one of the following situations apply:

a) You question the accuracy of the personal data, with a restriction period enabling
PC to verify its accuracy;
b) The processing is unlawful; you oppose the erasure of the personal data and instead request the restriction of its use;
c) If you have objected to the processing, pending the verification whether the legitimate grounds of the controller prevail over your grounds.
5. Object to the processing of personal data.
6. If the processing depends on your consent, you have to right to withdraw that consent.
If consent is legally necessary to process the data, the data subject has the right to withdraw consent at any time. However, the right to withdraw consent does not affect the lawfulness of any processing based on the consent initially given up to the point of its withdrawal. It also does not affect the subsequent processing of the data based on other legal ground, for example, in the case of compliance with a contractual obligation or with any legal requirements to which CPTI is subject.If you wish to exercise any of your rights, you should contact us in writing, by email to info@cptiportugal.com

Your requests will be processed with special care so that we can ensure we give effect to your rights. We may ask you to prove your identity in order to ensure that any personal data is only shared with its data subject.
Please bear in mind that, in certain cases, for example, as a result of legal requirements, your request may not be dealt with immediately.
In any case, you will be informed of the measures taken to deal with your request within one month of the date the request is made.
You also have the right to make a complaint to the Portuguese National Data Protection Commission https:www.cnpd.pt

SECURITY AND CONFIDENTIALITY

We are committed to keeping your data secure and we use appropriate security measures to ensure your personal data is protected and to prevent access to them by unauthorised persons. We periodically analyse our security systems and policies to ensure that your data is safe and protected. However, the transmission of data over the Internet is not completely secure and we cannot provide an absolute guarantee of the security of the information transmitted through our website.
We also respect the confidentiality of your information. Therefore, we do not sell, distribute or make your information commercially available in any other way, to any third party. PC keeps your information confidential in accordance with this Privacy Policy and with the applicable legislation.

DO YOU HAVE ANY DOUBTS?

If any doubts remain in relation to the processing of your personal data, or if you wish to exercise any of your rights, please contact us:
Email: info@cptiportugal.com
Telephone: +(351) +351 21 8510589, +351 919166636
Address: Rua cidade de bolama, CV/DTO 1800-079, Olivais, lisbon, Portugal.